![](\"https:\/\/i0.wp.com\/consumerist.com\/assets_c\/2010\/05\/stereo-thumb-158x116-40641.jpg?w=780\")
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Ashley says she succumbed to a high-pressure upsell in car stereo equipment at Best Buy based on a free installation pitch, only to decide she wanted to return the stuff. When she completed the return she found out the installation wasn’t free, but discounted to accommodate a nonrefundable installation fee.<\/p>\n
She writes:<\/p>\n
Best Buy has cost me a LOT of time and money over a car stereo install. They LIED to me [in the Phoenix area] saying I was getting a free install, talked me into [nearly] 300 dollars worth of equipment when I made it clear I really only wanted to spend 200 hundred, and took FOREVER to install my stereo.<\/p>\n
I exchanged it in Tucson and was all of the sudden the promotion that I was offered didn’t exist (what? this is a huge corporation, why aren’t sales the same all across the board). Tucson did the RIGHT thing and waived my install fee and gave me what I wanted, but I noticed that I purchased only $180 worth of equipment but was told it was an even exchange…and it was because they lied to me at [the Phoenix Best Buy] and said the install was free when they merely took the discount off the equipment.<\/p>\n
When I called the general manager at [Phoenix] and asked him to please refund my 70 dollars he was really rude to me and refused to accommodate my request even though I still have thousands of dollars in electronics I need to purchase, so I got a little hotheaded and told him he would never get my business again, but I want to make sure that since I can’t get my 70 dollars back, Best Buy loses a LOT more than what they robbed from me.<\/p>\n<\/blockquote>\n
What should Ashley do to get her money back?<\/p>\n","protected":false},"excerpt":{"rendered":"
Ashley says she succumbed to a high-pressure upsell in car stereo equipment at Best Buy based on a free installation pitch, only to decide she wanted to return the stuff. When she completed the return she found out the installation wasn’t free, but discounted to accommodate a nonrefundable installation fee. She writes: Best Buy has […]<\/p>\n","protected":false},"author":2903,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4821],"tags":[],"class_list":["post-733003","post","type-post","status-publish","format-standard","hentry","category-news"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p9NivD-34GD","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/posts\/733003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/users\/2903"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/comments?post=733003"}],"version-history":[{"count":0,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/posts\/733003\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/media?parent=733003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/categories?post=733003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/tags?post=733003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}