{"id":717745,"date":"2010-04-15T12:30:00","date_gmt":"2010-04-15T16:30:00","guid":{"rendered":"tag:consumerist.com,2010:\/\/1.10004586"},"modified":"2010-04-15T10:35:20","modified_gmt":"2010-04-15T14:35:20","slug":"5-secrets-to-get-better-verizon-wireless-customer-service","status":"publish","type":"post","link":"https:\/\/mereja.com\/index\/717745","title":{"rendered":"5 Secrets To Get Better Verizon Wireless Customer Service"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/consumerist.com\/assets_c\/2010\/04\/verizon_secrets-thumb-165x181-39337.jpg?w=780\">         <\/p>\n<p>Here&#8217;s 5 things you might not know about Verizon Wireless that could also help you be more successful when dealing with customer service and customer service issues:<\/p>\n<p>5. Each region owns and manages their own call centers and sets their own policies.<br \/>\n4. The Northeast is more liberal upgrading within contract.<br \/>\n3. Mid-west is more easy about warranty replacements.<br \/>\n2. Wherever your problem happened, that&#8217;s where you should complain about it. So if it happened in-store, speak to the manager of that store. If it happened on the customer service line, call back and ask for a supervisor.<br \/>\n1. Verizon gives all the store managers cell phones, so if they&#8217;re not in the store at the time, ask for their direct dial number.<\/p>\n<p>Do you have a Verizon customer service secret you need to get off your chest? Open up in the comments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here&#8217;s 5 things you might not know about Verizon Wireless that could also help you be more successful when dealing with customer service and customer service issues: 5. Each region owns and manages their own call centers and sets their own policies. 4. The Northeast is more liberal upgrading within contract. 3. Mid-west is more [&hellip;]<\/p>\n","protected":false},"author":3568,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4821],"tags":[],"class_list":["post-717745","post","type-post","status-publish","format-standard","hentry","category-news"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p9NivD-30Ix","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/posts\/717745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/users\/3568"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/comments?post=717745"}],"version-history":[{"count":0,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/posts\/717745\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/media?parent=717745"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/categories?post=717745"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.com\/index\/wp-json\/wp\/v2\/tags?post=717745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}