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I always keep a little sticker over the webcam lens on my netbook when I’m not using it, because I don’t trust that I know enough about computers to be 100% confident my webcam is off when I want it to be off. And if you think that’s being too paranoid, look at what happened to Dianne Annunziato<\/a> earlier this month when she called a Dell support line for help with her laptop.<\/p>\n “First, the technician started asking me what time of day it was,” she said.<\/p>\n When she looked at her screen a minute later, Annunziato said she could see herself in a little box.<\/p>\n “He turned on the webcam; he never asked, ‘May I? Can I?’ Not a word, he just turned it on,” she said.<\/p><\/blockquote>\n According to the local NBC affiliate<\/a>, Dell says it’s looking into the complaint: “An investigation is currently under way, and the company will administer appropriate action when complete.”<\/p>\n As commenters on the NBC page point out, if you allow a tech support person to remotely access your computer, you’re giving up control over things like webcam operation. Which brings us back to my initial tip: cover it up if you don’t want to risk accidentally showing up on it one day.<\/p>\n Here’s a video clip from a local news segment about the incident.<\/a><\/p>\n\n